Frequently Asked Questions (FAQ)

To participate in crowd-gifting, you must first register as a user on our platform. Once registered, you can create a group where members—be they friends, family, or community members—can pool funds for a common cause, personal use, or philanthropic endeavors.

Our platform is versatile and can be used in various settings:

• Personal Gifts: Pool funds with friends and family to buy a special gift for a loved one.
• Community Projects: Raise money for local initiatives or community development.
• Corporate Gifting: Colleagues can come together to celebrate milestones or anniversaries.
• Charitable Causes: Use the platform to support a charity by pooling funds for a larger donation.
• Event Planning: Raise funds for events like weddings, parties, or concerts.

Unlike conventional platforms, where pooling resources often results in a diminished purchasing power, our model ensures that your group's total accumulated funds remain intact. For instance, if your collective contributions amount to $100, your buying power will be fully preserved, allowing you to utilize the complete $100 in Store Credits without any deductions.

You will be prompted to provide a group name, a detailed description of the group's purpose, a start date, and an end date.

• Start date: Indicates when members can begin contributing.
• End date: Marking when the pooled funds will be allocated to the designated recipients.

Members joining the group must specify their role—either as a "Contributor," "Recipient," or "Both":

• Contributor: Contributes to the group funds but will not receive any allocation at the end of the funding period.
• Recipient: Designated to receive a share of the pooled funds but cannot contribute.
• Both: Can both contribute to and receive a share of the pooled funds.

Currently, the pooled funds are evenly distributed among members designated as recipients at the end of the group's active period.

Funds remain within our platform's ecosystem, converted into store credits. These credits can be used to purchase products within our marketplace.

If a desired product is not available, you can add it to your "Want List." Merchants within our ecosystem will see this list and may choose to offer the product. If not, we will endeavor to source it, provided it's purchasable online.

When adding products to your Want List, please be aware that price variations may arise. Our platform imposes a 6% transaction fee on merchants, which encompasses charges for payment gateways, including PayPal.

Unused credits will remain in your account indefinitely. Alternatively, you can specify a charity, and we will strive to partner with them, allowing you to donate your funds.

Yes, we do not store any payment information on our platform. All transactions are securely processed through our partnership with PayPal. Our infrastructure is built on the Django framework and hosted on AWS Cloud, ensuring robust security. Additionally, all login passwords are encrypted.

The group initiator can invite others using their email address if known, or share a group link that others can click to join after registering.

Children who cannot manage their own accounts can be managed by their parents using the "Add Child Record" feature. The parent can then join them in any group.

Funds allocated to a child record will be added to the parent's account.

Yes, for each group you will have separate records of contributions or funds received, but your store credit will accumulate.

There is no minimum contribution as long as the amount is acceptable to our partner payment gateways.

Currently, there is no setup to leave the group; once you join, your record as a member stays.

For group fund pooling, we accept payments through PayPal, as well as Credit and Debit cards. When making purchases in our Marketplace, you have the added option of using the platform's Store Credit along with PayPal, Credit, and Debit cards.